José Cruz

SAP Certified Consultant with deep experience leading end-to-end implementations, including complex migrations to RISE with SAP. Skilled in optimizing NetWeaver and Non-NetWeaver environments, integrating hybrid landscapes, and driving business transformation through cloud adoption. Serves as a strategic advisor, connecting technical delivery with executive priorities. Acting as a trusted advisor to both technical teams and executive stakeholders.

Current role

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SAP México

SAP IT Solution Owner.

SAP IT Technical Landscape Owner.

+11 years

Certifications

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- System Administration ASE with NetWeaver 7.31, 2015

- BTP100: SAP Business Technology Platform Foundation, 2025

- Azure Infrastructure and Deployment, 2019

- Azure Architect Technologies, 2020

- BusinessObjects BI Platform 4.2, 2021

- Red Hat Enterprise Linux for SAP Solutions, 2021

- ITIL®4 Foundation, 2022

Recently engaged in a Generative AI workshop at SAP, focused on prompt engineering techniques and applying AI tools to solve real consulting scenarios collaboratively.

Skills

ITIL®4 Framework

Manage incidents, problems, changes, and service requests within structured workflows. Focused on continual improvement, service value delivery, and aligning IT services with strategic business needs.

Root Cause Analysis (RCA)

Apply structured RCA methodologies (5 Whys, Ishikawa, FMEA) to investigate critical issues across application, infrastructure, and process layers, driving long-term corrective actions.

Agile methodology

Experienced in Agile methodologies (Scrum, Kanban), enabling iterative delivery, cross-functional collaboration, and continuous improvement in IT projects.

About Me

Over the past decade at SAP México, I've supported global enterprise clients as part of the Enterprise Cloud Services (ECS) team, helping them run stable, secure, and efficient SAP landscapes in the cloud.

Most of my work is hands-on and customer-facing: from onboarding and daily operations to guiding technical decisions, leading RCA sessions, and driving complex migrations like RISE with SAP. I collaborate directly with IT stakeholders, bridging technical execution with business impact.

I solve problems that matter, whether optimizing performance in critical SAP applications, stabilizing integrations across hybrid environments, or planning the next phase of a client’s cloud journey.

My goal is always the same: deliver practical, reliable solutions that earn trust and make a difference.

Aleksandar Tasevski sitting at a computer Aleksandar Tasevski outdoor portrait

(That's me and my son @ Japan)

Personal life: I’m fully bilingual (English and Spanish), slowly picking up some français French flag . When I’m away of my computer, you’ll probably find me hanging out with my family.

José Cruz

SAP Certified